- Office Mac 2011 3 User Download
- Office Mac 2011 Download
- Office Mac 2011 3 User Manual
- Mac For Pc Users
Depending on where you bought Office 2011, you can retrieve the product key from Microsoft using the instructions on their website. If this doesn't work for you (ie. You probably don't own a legitimate copy of the program) I'm afraid you're out of luck, I believe the licensing information may be stored in the com.microsoft.office.licensing.plist file which is located in /library/preferences.
Microsoft Office for Mac 2011 applications shown on Mac OS X Snow Leopard | |
Developer(s) | Microsoft |
---|---|
Initial release | October 26, 2010; 10 years ago |
Stable release | |
Operating system | Mac OS X 10.5.8 to macOS 10.14.6 |
Type | Office suite |
License | |
Website | www.microsoft.com/mac/ |
Microsoft Office for Mac 2011 is a version of the Microsoft Office productivity suite for Mac OS X. It is the successor to Microsoft Office 2008 for Mac and is comparable to Office 2010 for Windows. Office 2011 was followed by Microsoft Office 2016 for Mac released on September 22, 2015, requiring a Mac with an x64 Intel processor and OS X. The other one is Office 365 which is a cloud based Office, it can be installed with either PC or Mac. Office 365 uses the latest version of Office, since there is no new version of Office for Mac yet, the user interface would be Office for Mac 2011 but once the new Office for Mac releases a new version, you can update your Office 365. Start quickly with the most recent versions of Word, Excel, PowerPoint, Outlook, OneNote and OneDrive —combining the familiarity of Office and the unique Mac features you love. Work online or offline, on your own or with others in real time—whatever works for what you're doing. Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. Save documents, spreadsheets, and presentations online, in OneDrive.
Microsoft Office for Mac 2011 is a version of the Microsoft Officeproductivity suite for Mac OS X. It is the successor to Microsoft Office 2008 for Mac and is comparable to Office 2010 for Windows. Office 2011 was followed by Microsoft Office 2016 for Mac released on September 22, 2015, requiring a Mac with an x64 Intel processor and OS X Yosemite or later. Office for Mac 2011 is no longer supported as of October 10, 2017.[4]
New features[edit]
Microsoft Office 2011 includes more robust enterprise support and greater feature parity with the Windows edition. Its interface is now more similar to Office 2007 and 2010 for Windows, with the addition of the ribbon. Support for Visual Basic for Applications macros has returned after having been dropped in Office 2008.[5][6] Purchasing the Home Premium version of Office for Mac will not allow telephone support automatically to query any problems with the VBA interface. There are however, apparently, according to Microsoft Helpdesk, some third party applications that can address problems with the VBA interface with Office for Mac.[citation needed] In addition, Office 2011 supports online collaboration tools such as OneDrive and Office Web Apps, allowing Mac and Windows users to simultaneously edit documents over the web. It also includes limited support for Apple's high-density Retina Displays, allowing the display of sharp text and images, although most icons within applications themselves are not optimized for this.
A new version of Microsoft Outlook, written using Mac OS X's Cocoa API, returns to the Mac for the first time since 2001 and has full support for Microsoft Exchange Server 2007.[7] It replaces Entourage, which was included in Office 2001, X, 2004 and 2008 for Mac.[8]
Limitations[edit]
Office for Mac 2011 has a number of limitations compared to Office 2010 for Windows. It does not support ActiveX controls,[9] or OpenDocument Format.[10][11] It also cannot handle attachments in Rich Text Format e-mail messages sent from Outlook for Windows, which are delivered as winmail.dat attachments.[citation needed] It also has several human language limitations, such as lack of support for right-to-left languages such as Arabic, Persian, and Hebrew [12] and automatic language detection. [13]
Microsoft does not support CalDAV and CardDAV in Outlook, so there is no way to sync directly Outlook through iCloud. Outlook also does not allow the user to disable Cached Exchange Mode, unlike the Windows version, and it is therefore not possible to connect to an Exchange Server without downloading a local cache of mail and calendar data. [14]
Additionally, Office for Mac 2011 also has a shorter lifecycle than Office 2010. Support for Office for Mac 2011 was originally slated to end on January 12, 2016, but because Office for Mac 2016 did not come out until July 2015, Microsoft extended support until October 10, 2017. [15] As 32-bit software, it will not run on macOS High Sierra or later versions of macOS.[16][17]
Editions[edit]
Two editions are available to the general public. Home & Student provides Word, Excel and PowerPoint, while Home & Business adds Outlook and increased support.[18]Microsoft Messenger 8 is included with both editions, and Microsoft Communicator for Mac 2011, which communicates with Microsoft Lync Server, is available only to volume licensing customers.[19] Office 2011 requires an Intel Mac running Mac OS X 10.5.8 or later.[20]
Applications and services | Home & Student | Home & Business | Academic | Standard |
---|---|---|---|---|
Word | Included | Included | Included | Included |
PowerPoint | Included | Included | Included | Included |
Excel | Included | Included | Included | Included |
Outlook | Not included | Included | Included | Included |
Communicator or Lync | Not included | Not included | Included | Included |
Office Web Apps | Included | Included | Included | Included |
Remote Desktop Connection | Not included | Included | Included | Included |
Information Rights Management | Included | Included | Included | Included |
Windows SharePoint Services Support | Not included | Included | Included | Included |
Technical support | 90 days | 1 year | 90 days | ? |
The Home & Student edition is available in a single license for one computer and a family pack for three computers. The Home & Business edition is available in a single license for one computer and a multi-pack for two computers. The Standard edition is only available through Volume Licensing.[21] The Academic edition was created for higher education students, staff and faculty, and includes one installation.[22] Office for Mac is also available as part of Microsoft's Office 365 subscription programme.
Development[edit]
Microsoft announced Office 2011 in 2009.[23] There were 6 beta versions released:
- Beta 1
- Beta 2 (Version 14.0.0, Build 100326)
- Beta 3 (Build 100519)—announced on May 25, 2010[24]
- Beta 4 (Build 100526)
- Beta 5 (Build 100709)
- Beta 6 (Build 100802)
Access to beta versions was by invitation only,[25] although leaked copies were circulated among Mac file sharing websites.[26]
The final version was released to manufacturing on September 10, 2010,[27] was available to volume license customers a day later,[28] and made available to the general public on October 26, 2010.[29] Service Pack 1 was released on April 12, 2011.[30]
See also[edit]
References[edit]
- ^https://www.microsoft.com/en-us/download/details.aspx?id=55942
- ^'Microsoft Lifecycle Policy: Office 2011'. Support. Microsoft. Retrieved February 21, 2018.
- ^'Microsoft Lifecycle Policy: Lync 2011'. Support. Microsoft. Retrieved February 21, 2018.
- ^'Microsoft Lifecycle Policy: Office 2011'. Support. Microsoft. Retrieved February 21, 2018.
- ^Keizer, Gregg (May 14, 2008). 'Microsoft will bring back macros to Mac Office in 2011'. Computerworld. Retrieved April 21, 2010.
- ^Seff, Jonathan (May 13, 2008). 'Microsoft to bring back Visual Basic in Office for Mac'. Macworld. Retrieved April 21, 2010.
- ^'How to obtain support for Microsoft Outlook for Mac 2011 connectivity problems with Exchange Server'. Support (34.0 ed.). Microsoft. September 12, 2013.
- ^Miller, Dan (February 11, 2010). 'Microsoft Announces Office for Mac 2011'. Macworld. Retrieved October 29, 2010.
- ^'Known issues in Excel 2011'. Microsoft. September 2010. Retrieved October 29, 2010.
- ^answer from Michel Bintener Microsoft MVP (Macintosh), Discussion in the forum of a user of Microsoft Office:Mac Archived February 13, 2011, at WebCite
- ^Office 2011: Mac-Version mit Outlook, aber ohne Opendocument, in German. Archived February 13, 2011, at WebCite
- ^Morgenstern, David. 'Microsoft boosts languages, proofing tools in Office 2011 for Mac, Unicode right-to-left support missing'. The Apple Core. ZDNet. Retrieved November 17, 2010.
- ^http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/how-can-i-set-word-2011-to-detect-different/ea5f2561-1ef5-4762-93a7-298c52579ab8
- ^http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook/is-there-any-way-to-disable-cached-exchange-mode/fe6b090e-fdd6-4666-8e54-db9e5348428e?msgId=f34acd1e-22e3-426d-872e-bccae2821420
- ^https://support.office.com/en-us/article/Support-is-ending-for-Office-for-Mac-2011-559b72b1-e045-4c73-bad3-d7f1841b9e8c
- ^Haslam, Karen. 'Which Mac apps won't work in macOS Catalina?'. Macworld. Retrieved October 31, 2019.
- ^Weir, Andy (June 5, 2017). 'Microsoft says Office for Mac 2011 will not be supported on macOS 10.13 High Sierra'. Neowin. Retrieved October 18, 2020.
- ^'Office for Mac 2011—Compare'. Microsoft. Retrieved October 27, 2010.
- ^'Announcing Communicator for Mac'. Office for Mac Blog. Microsoft. September 24, 2010. Archived from the original on July 17, 2011. Retrieved November 4, 2010.
- ^'Office System Requirements'. Microsoft Office for Mac. Microsoft. Retrieved November 5, 2010.
- ^Michaels, Philip (August 2, 2010). 'Microsoft sets pricing, October release for Office 2011'. Macworld. Retrieved November 7, 2010.
- ^'Office for Mac 2011 Hitting Store Shelves This October'. Microsoft Office Press. Microsoft. Retrieved November 19, 2010.
- ^Snell, Jason (August 13, 2009). 'Microsoft: Next Mac Office due late 2010 with Outlook'. Macworld. Retrieved November 14, 2009.
- ^McLean, Prince (May 25, 2010). 'Microsoft's Office 2011 beta 3 for Mac gets new icons'. AppleInsider. Retrieved October 29, 2010.
- ^Sams, Brad (July 25, 2010). 'Office 2011 for Mac beta invites sent out'. Neowin.net. Retrieved October 29, 2010.
- ^Paliath, Paul. 'Beta 2 of Microsoft Office 2011 leaked'. GeekSmack. Archived from the original on April 13, 2010. Retrieved April 14, 2010.
- ^'Office for Mac 2011 hits RTM'. Office for Mac Blog. Microsoft. September 10, 2010. Archived from the original on August 12, 2011. Retrieved November 4, 2010.
- ^Weintraub, Seth (September 21, 2010). 'Office for Mac hits Microsoft volume licensing servers'. 9to5 Mac. Retrieved September 27, 2010.
- ^Mac Mojo Team (September 28, 2010). 'Office for Mac 2011 in the Store This October'. Office for Mac Blog. Microsoft. Archived from the original on August 12, 2011. Retrieved October 29, 2010.
- ^'Microsoft Office for Mac Downloads and Updates'. Office For Mac. Microsoft. Retrieved September 16, 2011.
Symptoms
When you try to start any Office for Mac 2011 application, you are prompted to enter the product key and activate the program or to purchase the product online. You receive this prompt even though the product is licensed.
Cause
This problem occurs because the Office for Mac 2011 licensing file is missing or because the Installation ID for the license does not match the installation ID of the computer on which Office for Mac 2011 is installed. These are example scenarios when this may occur:
You have connected the external 4 drive unit in a RAID 5 configuration on eSATA. This is an unsupported configuration by Office for Mac. The workaround is to use Firewire 800 instead of eSATA.
You copy all Microsoft Office for Mac 2011 folders and files, including the licensing file, to a second computer, and then you try to start an Office application on the second computer. In this case, you are prompted for license information because the information for the program and for the second computer does not match.
You copy all Microsoft Office for Mac 2011 folders and files except the licensing file to a second computer, and you try to start an Office application on the second computer. In this case, you are prompted for license information because the information for the program is missing.
Your licensing files are corrupted.
Your Office for Mac installation is corrupted.
The name of your computer's hard disk drive contains special characters. Mac word compatibility. For example, the name contains slashes.
Your user profile is not working correctly.
Office Mac 2011 3 User Download
To resolve this issue, use one or more of the following methods.
Method 1: Remove the licensing files
Note If the licensing files for Office for Mac 2011 do not exist on your computer, go to the next method.
Remove com.microsoft.office.licensing.helper.plist. To do this, follow these steps:
On the Go menu, click Computer.
Double-click your hard disk icon. The default name will be Macintosh HD.
Seagate backup plus mac time machine. Open Library, and then open LaunchDaemons.
Drag com.microsoft.office.licensing.helper.plist to the Trash.
Remove com.microsoft.office.licensing.helper. To do this, follow these steps:
On the Go menu, click Computer.
Double-click your hard disk icon. The default name will be Macintosh HD.
Open Library, and then open PrivilegedHelperTools.
Drag com.microsoft.office.licensing.helper to the Trash.
Remove com.microsoft.office.licensing.plist. To do this, follow these steps:
On the Go menu, click Computer.
Double-click your hard disk icon. The default name will be Macintosh HD.
Open Library, and then open Preferences.
Drag com.microsoft.office.licensing.plist to the Trash.
If the problem still occurs, go to the next method.
Method 2: Check the name of your hard disk drive
Make sure that the name of your computer's hard disk drive follows correct naming conventions. The name should not contain any special characters, such as a slash (/) or a question mark (?). The name should contain both alpha and numeric characters. However, the name cannot start with numeric characters.
To locate the name of the hard disk drive, follow these steps:
Quit all applications.
On the Go menu, click Computer.
Locate the hard disk drive name in the list.
If the hard disk drive name follows correct naming conventions, no further action is required. Examples of legitimate hard disk drive names are Macintosh HD or Mac HD 1.
If the hard disk drive name does not follow correct naming conventions, change it so it does. An example of an incorrect hard disk drive name would be 1 Mac HD.
If the problem still occurs, go to the next method.
Method 3: Create a new user account
Office Mac 2011 Download
Sometimes, specific user information becomes corrupted. This problem can prevent a program from installing, from starting, or from running correctly. To determine whether the user information is corrupted, log on as a new user or create a new user account that has administrative credentials, and then test the program again. For more information about how to create a new user account, click the following article number to view the article in the Microsoft Knowledge Base:
2439218 Testing your user account to troubleshoot Office for Mac applications
Note When you create the new user account, make sure that you create it as an administrator.
If the problem still occurs, go to the next method.
Method 4: Run the application in safe mode
Restart your computer in safe mode, and then start any Office for Mac 2011 application. For more information about how to restart your computer in safe mode, click the following article number to view the article in the Microsoft Knowledge Base:
2398596 Perform a clean startup (Safe boot) to determine whether background programs are interfering with Office for Mac
If the problem still occurs, go to the next method.
Office Mac 2011 3 User Manual
Method 5: Remove and reinstall Office for Mac
Mac For Pc Users
Microsoft Office for Mac 2011 applications shown on Mac OS X Snow Leopard | |
Developer(s) | Microsoft |
---|---|
Initial release | October 26, 2010; 10 years ago |
Stable release | |
Operating system | Mac OS X 10.5.8 to macOS 10.14.6 |
Type | Office suite |
License | |
Website | www.microsoft.com/mac/ |
Microsoft Office for Mac 2011 is a version of the Microsoft Office productivity suite for Mac OS X. It is the successor to Microsoft Office 2008 for Mac and is comparable to Office 2010 for Windows. Office 2011 was followed by Microsoft Office 2016 for Mac released on September 22, 2015, requiring a Mac with an x64 Intel processor and OS X. The other one is Office 365 which is a cloud based Office, it can be installed with either PC or Mac. Office 365 uses the latest version of Office, since there is no new version of Office for Mac yet, the user interface would be Office for Mac 2011 but once the new Office for Mac releases a new version, you can update your Office 365. Start quickly with the most recent versions of Word, Excel, PowerPoint, Outlook, OneNote and OneDrive —combining the familiarity of Office and the unique Mac features you love. Work online or offline, on your own or with others in real time—whatever works for what you're doing. Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. Save documents, spreadsheets, and presentations online, in OneDrive.
Microsoft Office for Mac 2011 is a version of the Microsoft Officeproductivity suite for Mac OS X. It is the successor to Microsoft Office 2008 for Mac and is comparable to Office 2010 for Windows. Office 2011 was followed by Microsoft Office 2016 for Mac released on September 22, 2015, requiring a Mac with an x64 Intel processor and OS X Yosemite or later. Office for Mac 2011 is no longer supported as of October 10, 2017.[4]
New features[edit]
Microsoft Office 2011 includes more robust enterprise support and greater feature parity with the Windows edition. Its interface is now more similar to Office 2007 and 2010 for Windows, with the addition of the ribbon. Support for Visual Basic for Applications macros has returned after having been dropped in Office 2008.[5][6] Purchasing the Home Premium version of Office for Mac will not allow telephone support automatically to query any problems with the VBA interface. There are however, apparently, according to Microsoft Helpdesk, some third party applications that can address problems with the VBA interface with Office for Mac.[citation needed] In addition, Office 2011 supports online collaboration tools such as OneDrive and Office Web Apps, allowing Mac and Windows users to simultaneously edit documents over the web. It also includes limited support for Apple's high-density Retina Displays, allowing the display of sharp text and images, although most icons within applications themselves are not optimized for this.
A new version of Microsoft Outlook, written using Mac OS X's Cocoa API, returns to the Mac for the first time since 2001 and has full support for Microsoft Exchange Server 2007.[7] It replaces Entourage, which was included in Office 2001, X, 2004 and 2008 for Mac.[8]
Limitations[edit]
Office for Mac 2011 has a number of limitations compared to Office 2010 for Windows. It does not support ActiveX controls,[9] or OpenDocument Format.[10][11] It also cannot handle attachments in Rich Text Format e-mail messages sent from Outlook for Windows, which are delivered as winmail.dat attachments.[citation needed] It also has several human language limitations, such as lack of support for right-to-left languages such as Arabic, Persian, and Hebrew [12] and automatic language detection. [13]
Microsoft does not support CalDAV and CardDAV in Outlook, so there is no way to sync directly Outlook through iCloud. Outlook also does not allow the user to disable Cached Exchange Mode, unlike the Windows version, and it is therefore not possible to connect to an Exchange Server without downloading a local cache of mail and calendar data. [14]
Additionally, Office for Mac 2011 also has a shorter lifecycle than Office 2010. Support for Office for Mac 2011 was originally slated to end on January 12, 2016, but because Office for Mac 2016 did not come out until July 2015, Microsoft extended support until October 10, 2017. [15] As 32-bit software, it will not run on macOS High Sierra or later versions of macOS.[16][17]
Editions[edit]
Two editions are available to the general public. Home & Student provides Word, Excel and PowerPoint, while Home & Business adds Outlook and increased support.[18]Microsoft Messenger 8 is included with both editions, and Microsoft Communicator for Mac 2011, which communicates with Microsoft Lync Server, is available only to volume licensing customers.[19] Office 2011 requires an Intel Mac running Mac OS X 10.5.8 or later.[20]
Applications and services | Home & Student | Home & Business | Academic | Standard |
---|---|---|---|---|
Word | Included | Included | Included | Included |
PowerPoint | Included | Included | Included | Included |
Excel | Included | Included | Included | Included |
Outlook | Not included | Included | Included | Included |
Communicator or Lync | Not included | Not included | Included | Included |
Office Web Apps | Included | Included | Included | Included |
Remote Desktop Connection | Not included | Included | Included | Included |
Information Rights Management | Included | Included | Included | Included |
Windows SharePoint Services Support | Not included | Included | Included | Included |
Technical support | 90 days | 1 year | 90 days | ? |
The Home & Student edition is available in a single license for one computer and a family pack for three computers. The Home & Business edition is available in a single license for one computer and a multi-pack for two computers. The Standard edition is only available through Volume Licensing.[21] The Academic edition was created for higher education students, staff and faculty, and includes one installation.[22] Office for Mac is also available as part of Microsoft's Office 365 subscription programme.
Development[edit]
Microsoft announced Office 2011 in 2009.[23] There were 6 beta versions released:
- Beta 1
- Beta 2 (Version 14.0.0, Build 100326)
- Beta 3 (Build 100519)—announced on May 25, 2010[24]
- Beta 4 (Build 100526)
- Beta 5 (Build 100709)
- Beta 6 (Build 100802)
Access to beta versions was by invitation only,[25] although leaked copies were circulated among Mac file sharing websites.[26]
The final version was released to manufacturing on September 10, 2010,[27] was available to volume license customers a day later,[28] and made available to the general public on October 26, 2010.[29] Service Pack 1 was released on April 12, 2011.[30]
See also[edit]
References[edit]
- ^https://www.microsoft.com/en-us/download/details.aspx?id=55942
- ^'Microsoft Lifecycle Policy: Office 2011'. Support. Microsoft. Retrieved February 21, 2018.
- ^'Microsoft Lifecycle Policy: Lync 2011'. Support. Microsoft. Retrieved February 21, 2018.
- ^'Microsoft Lifecycle Policy: Office 2011'. Support. Microsoft. Retrieved February 21, 2018.
- ^Keizer, Gregg (May 14, 2008). 'Microsoft will bring back macros to Mac Office in 2011'. Computerworld. Retrieved April 21, 2010.
- ^Seff, Jonathan (May 13, 2008). 'Microsoft to bring back Visual Basic in Office for Mac'. Macworld. Retrieved April 21, 2010.
- ^'How to obtain support for Microsoft Outlook for Mac 2011 connectivity problems with Exchange Server'. Support (34.0 ed.). Microsoft. September 12, 2013.
- ^Miller, Dan (February 11, 2010). 'Microsoft Announces Office for Mac 2011'. Macworld. Retrieved October 29, 2010.
- ^'Known issues in Excel 2011'. Microsoft. September 2010. Retrieved October 29, 2010.
- ^answer from Michel Bintener Microsoft MVP (Macintosh), Discussion in the forum of a user of Microsoft Office:Mac Archived February 13, 2011, at WebCite
- ^Office 2011: Mac-Version mit Outlook, aber ohne Opendocument, in German. Archived February 13, 2011, at WebCite
- ^Morgenstern, David. 'Microsoft boosts languages, proofing tools in Office 2011 for Mac, Unicode right-to-left support missing'. The Apple Core. ZDNet. Retrieved November 17, 2010.
- ^http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/how-can-i-set-word-2011-to-detect-different/ea5f2561-1ef5-4762-93a7-298c52579ab8
- ^http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook/is-there-any-way-to-disable-cached-exchange-mode/fe6b090e-fdd6-4666-8e54-db9e5348428e?msgId=f34acd1e-22e3-426d-872e-bccae2821420
- ^https://support.office.com/en-us/article/Support-is-ending-for-Office-for-Mac-2011-559b72b1-e045-4c73-bad3-d7f1841b9e8c
- ^Haslam, Karen. 'Which Mac apps won't work in macOS Catalina?'. Macworld. Retrieved October 31, 2019.
- ^Weir, Andy (June 5, 2017). 'Microsoft says Office for Mac 2011 will not be supported on macOS 10.13 High Sierra'. Neowin. Retrieved October 18, 2020.
- ^'Office for Mac 2011—Compare'. Microsoft. Retrieved October 27, 2010.
- ^'Announcing Communicator for Mac'. Office for Mac Blog. Microsoft. September 24, 2010. Archived from the original on July 17, 2011. Retrieved November 4, 2010.
- ^'Office System Requirements'. Microsoft Office for Mac. Microsoft. Retrieved November 5, 2010.
- ^Michaels, Philip (August 2, 2010). 'Microsoft sets pricing, October release for Office 2011'. Macworld. Retrieved November 7, 2010.
- ^'Office for Mac 2011 Hitting Store Shelves This October'. Microsoft Office Press. Microsoft. Retrieved November 19, 2010.
- ^Snell, Jason (August 13, 2009). 'Microsoft: Next Mac Office due late 2010 with Outlook'. Macworld. Retrieved November 14, 2009.
- ^McLean, Prince (May 25, 2010). 'Microsoft's Office 2011 beta 3 for Mac gets new icons'. AppleInsider. Retrieved October 29, 2010.
- ^Sams, Brad (July 25, 2010). 'Office 2011 for Mac beta invites sent out'. Neowin.net. Retrieved October 29, 2010.
- ^Paliath, Paul. 'Beta 2 of Microsoft Office 2011 leaked'. GeekSmack. Archived from the original on April 13, 2010. Retrieved April 14, 2010.
- ^'Office for Mac 2011 hits RTM'. Office for Mac Blog. Microsoft. September 10, 2010. Archived from the original on August 12, 2011. Retrieved November 4, 2010.
- ^Weintraub, Seth (September 21, 2010). 'Office for Mac hits Microsoft volume licensing servers'. 9to5 Mac. Retrieved September 27, 2010.
- ^Mac Mojo Team (September 28, 2010). 'Office for Mac 2011 in the Store This October'. Office for Mac Blog. Microsoft. Archived from the original on August 12, 2011. Retrieved October 29, 2010.
- ^'Microsoft Office for Mac Downloads and Updates'. Office For Mac. Microsoft. Retrieved September 16, 2011.
Symptoms
When you try to start any Office for Mac 2011 application, you are prompted to enter the product key and activate the program or to purchase the product online. You receive this prompt even though the product is licensed.
Cause
This problem occurs because the Office for Mac 2011 licensing file is missing or because the Installation ID for the license does not match the installation ID of the computer on which Office for Mac 2011 is installed. These are example scenarios when this may occur:
You have connected the external 4 drive unit in a RAID 5 configuration on eSATA. This is an unsupported configuration by Office for Mac. The workaround is to use Firewire 800 instead of eSATA.
You copy all Microsoft Office for Mac 2011 folders and files, including the licensing file, to a second computer, and then you try to start an Office application on the second computer. In this case, you are prompted for license information because the information for the program and for the second computer does not match.
You copy all Microsoft Office for Mac 2011 folders and files except the licensing file to a second computer, and you try to start an Office application on the second computer. In this case, you are prompted for license information because the information for the program is missing.
Your licensing files are corrupted.
Your Office for Mac installation is corrupted.
The name of your computer's hard disk drive contains special characters. Mac word compatibility. For example, the name contains slashes.
Your user profile is not working correctly.
Office Mac 2011 3 User Download
To resolve this issue, use one or more of the following methods.
Method 1: Remove the licensing files
Note If the licensing files for Office for Mac 2011 do not exist on your computer, go to the next method.
Remove com.microsoft.office.licensing.helper.plist. To do this, follow these steps:
On the Go menu, click Computer.
Double-click your hard disk icon. The default name will be Macintosh HD.
Seagate backup plus mac time machine. Open Library, and then open LaunchDaemons.
Drag com.microsoft.office.licensing.helper.plist to the Trash.
Remove com.microsoft.office.licensing.helper. To do this, follow these steps:
On the Go menu, click Computer.
Double-click your hard disk icon. The default name will be Macintosh HD.
Open Library, and then open PrivilegedHelperTools.
Drag com.microsoft.office.licensing.helper to the Trash.
Remove com.microsoft.office.licensing.plist. To do this, follow these steps:
On the Go menu, click Computer.
Double-click your hard disk icon. The default name will be Macintosh HD.
Open Library, and then open Preferences.
Drag com.microsoft.office.licensing.plist to the Trash.
If the problem still occurs, go to the next method.
Method 2: Check the name of your hard disk drive
Make sure that the name of your computer's hard disk drive follows correct naming conventions. The name should not contain any special characters, such as a slash (/) or a question mark (?). The name should contain both alpha and numeric characters. However, the name cannot start with numeric characters.
To locate the name of the hard disk drive, follow these steps:
Quit all applications.
On the Go menu, click Computer.
Locate the hard disk drive name in the list.
If the hard disk drive name follows correct naming conventions, no further action is required. Examples of legitimate hard disk drive names are Macintosh HD or Mac HD 1.
If the hard disk drive name does not follow correct naming conventions, change it so it does. An example of an incorrect hard disk drive name would be 1 Mac HD.
If the problem still occurs, go to the next method.
Method 3: Create a new user account
Office Mac 2011 Download
Sometimes, specific user information becomes corrupted. This problem can prevent a program from installing, from starting, or from running correctly. To determine whether the user information is corrupted, log on as a new user or create a new user account that has administrative credentials, and then test the program again. For more information about how to create a new user account, click the following article number to view the article in the Microsoft Knowledge Base:
2439218 Testing your user account to troubleshoot Office for Mac applications
Note When you create the new user account, make sure that you create it as an administrator.
If the problem still occurs, go to the next method.
Method 4: Run the application in safe mode
Restart your computer in safe mode, and then start any Office for Mac 2011 application. For more information about how to restart your computer in safe mode, click the following article number to view the article in the Microsoft Knowledge Base:
2398596 Perform a clean startup (Safe boot) to determine whether background programs are interfering with Office for Mac
If the problem still occurs, go to the next method.
Office Mac 2011 3 User Manual
Method 5: Remove and reinstall Office for Mac
Mac For Pc Users
For information about how to remove and then reinstall Office for Mac 2011, click the following article numbers to view the article in the Microsoft Knowledge Base:
2398768 How to completely remove Office for Mac 2011